These instructions apply to both products.īefore moving on to the deployment steps, it's a good idea to familiarize yourself with Duo administration concepts and features like options for applications, available methods for enrolling Duo users, and Duo policy settings and how to apply them. To add Duo two-factor authentication to your Citrix Gateway you'll configure two classic Basic RADIUS authentication policies - one that provides Duo's interactive enrollment and authentication prompts to browser-based Access Gateway logins, and a second one that responds to Receiver or Workspace client logins with an automatic authentication request via push notification to a mobile device or a phone call.Ĭitrix Gateway was formerly known as NetScaler Gateway. Learn more about the differences between Duo's Citrix Gateway deployment configurations.

If you want the on-premises Duo authentication server to handle both primary and secondary authentication via RADIUS, see the Citrix Gateway Basic Instructions. Primary authentication happens directly between the Citrix Gateway and your Active Directory, LDAP, or other identity store, which enables additional features such as AD password resets. This configuration adds Duo as a secondary RADIUS authentication server to Citrix Gateways with an edition license or Gateway build which does not permit use of nFactor. All Rights Reserved.If you have Citrix Gateway build 12.1-51.16 or later with an 'Advanced' or 'Premium' edition license, or Citrix Gateway build 13.0-67.x or later with 'Standard', 'Advanced', or 'Premium' edition license, try Duo Single Sign-on for Citrix NetScaler, which includes Duo Universal Prompt support. In the upper right hand corner of the Citrix Receiver, where your name is displayed, select Refresh Apps from the drop down menu and the missing applications should appear.Ĭopyright © 2023 Clemson University, Clemson, SC. What if I don’t see all of the applications? After four hours of idle time users are logged off.

Just log back into Citrix within four hours and you will automatically reconnect to your session. Token is the DUO authentication What happens if I get disconnected from my Citrix session? Password 2 is your Clemson password The iPad Citrix Receiver is asking for a domain and token. The Citrix Receiver is asking for Password 1 and Password 2. If you are not enrolled, you can complete enrollment at or learn more at Does Citrix require VPN? Type the word “sms” to receive text message on phone Type the word “push” to get a Duo Mobile app prompt (most Common)Ģ. What should I enter?Ĭitrix Receiever requires DUO two factor authentication.ĭuo Passcode options (registered devices):ġ.

When installing Citrix Receiver, what should I enter when prompted to add account?Ĭ Citrix Receiver is asking for a passcode.

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